Introduction
Health Careers
Information for a HOT Career

Public Health > Outreach Worker
To be a successful Outreach Worker you should:
  • Be connected to the community, with a desire to help the community.
  • Be friendly, outgoing, and sociable.
  • Be patient and compassionate.
  • Be respectful and non-judgmental.
  • Be motivated and capable of self-directed work.
  • Be committed and dedicated.
  • Be dependable, persistent, and resourceful.
What type of education and/or training do I need?

Certification programs generally last one year, and consist of an overview of the health system and current health debates, and internships that allow a performance-based approach to learning. Outreach workers must be able to adequately interview and orient clients, manage cases, document and report cases, and provide health information and community health education. 

Do I need a license or certification for this career?

Currently there are no licensing or certification requirements, though many states offer certification courses that provide fundamental knowledge of the health care system. 

Where can I get more information?

Eastern Area Health Education Center (AHEC), Inc.
35 Lafayette Street
Norwich, CT 06360
(860) 886-1424
easternctahec.org

What is the salary for this career?

$27,359-$29,348
(Source: United Services, Inc.)

What will my job be like?

Outreach workers are also known as community health advocates or community health representatives, and are a fundamental link between their community and the public health care system. They provide informal counseling and support, as well as advocate for and assure the individual needs of their community, while building their community's capacity. Community outreach workers promote healthy living through teaching disease prevention and by connecting their community to formal health and human service systems. 

Where could I work?

Community outreach workers work within hospitals, community health centers, social service organizations, and public health departments. They spend most of their time in the community rather than in an office. 

What is the future of this career?

The increasing demand for health care, due to a longer life span and growing immigrant and underserved communities, requires the existence of outreach workers to link these populations to an ever-growing and complex health care system. Outreach workers will be in greater demand in the future because they effectively prevent and reduce cultural and linguistic barriers to care, as well as improve the quality and cost effectiveness of care. 

Where can I get the education and/or training?
  • Programs are being developed in Connecticut Community Colleges
  • Yale University School of Medicine, New Haven
  • Three Rivers Community College, Norwich